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Working with the Team of Kana Hatakeyama and Steven Mattus was a pleasure. They have a superb Team Dynamic. Each of them provided my wife and I, their unique prospective of the various opportunities and alternative options involving the purchase of our New Home (!!). Kana and Steven provided us with fantastic support, especially in the area to "technical information management"... :-). The last time we purchased a home was more than 25 years ago and wow, how things have changed. Choose them as your Team and WIN!! We sure did!
Kana & Steven went out of their way to make this a very good experience. Calling and keeping in touch with me. Driving back and forth. Explaining layman’s terms so I understood. And having patience with me. Great personalities and spirit. Good people.
Steven not only did an excellent job in explaining how to leverage my situation using real estate as the vehicle toward my success, but he is a very friendly person who made me very happy!
Our agent (Steven Mattus) was nothing short of dedicated, motivated, and professional from the beginning of the whole process to the very end of it. I am a first-time home buyer who used the VA loan. Initially, I had started out working with an agency who had made all kinds of promises, but did not live up to them. The other agency just happened to be the first people I bumped into one day, who was recommended to me by a family member. I had gone through almost six to eight offers without obtaining any results over a period of one to two months of time and I eventually became frustrated with the home buying process all together. That is until one day I coincidently came upon and listened to Steven while he was conducting a community based class and decided (based on Steven’s professionalism and demeanor) to give home buying a shot again and to see where it would go. Steven worked late after hours to assist me as I work long days. It was literally like something out of a movie, at around 6:30pm at night, while Steven diligently watching the market, a listing popped up that met my needs as discussed in our initial meeting and conversation of my home specifications, that Steven delivered on his promise! My offer was accepted considering the fact that many other offers were coming during this competitive market. Moving forward, within a month or so my family and I are living happily in our new home here in Hawaii. I never imagined I would ever become a homeowner, especially here in the beautiful Aloha state of Hawaii where I was born and grew up, because I had to leave Hawaii for some time. Luckily, through the U.S. Army, I could come back home and now this fairy tale story happened! I must admit that at first my wife and I were hesitant looking for a home again, but Steven was there every step of the way and with the help of his awesome partner Kana Hatakeyama (who is very helpful and will go the extra mile for you). Every part of the transaction was transparent, open, and we were informed on every aspect of every document, and every facet of first time buying. We even learned how to look at our home as our own investment. My family and I are very grateful to Steven and Kana for their professionalism, dedication to customer satisfaction, and especially for being able to back up what they said and promised regarding helping my family and I get into a beautiful home.
Overall, the service I received during my transaction was excellent! The team was very professional while assisting us through the buying process. They were very timely and took personal responsibility to make sure everything was taken care of. They were friendly and personable. We plan on recommending all their services to my family, friends, and colleagues. We also plan to have the team assist us in any future real estate endeavors! Thank you so much Home Team Hawaii!
Extremely helpful. Gave me the assurance that my listing was getting the optimum exposure. Communication is key and I always felt the team kept updated on the status of my listing. Aloha
I recently moved to Hawaii from Cincinnati Ohio. I have met both members of the team, and they illustrate a great impression on perfesionalism. I mainly talked with Kana Hatakeyama, over help and Ideas of selling my recently sold home in Ohio. I've been thinking of purchasing property here and Kana was very informative on the value of properties in different areas. Overall, very kind, open, intelligent person, and highly recommended!
Great !! so helpful answered all my questions with expertise .showed me at home that I wanted to buy . but it was a little out of my reach ! gave me great ideas to reach the goals that I was out reach !!!! So I went to Plan B and I'm ready to make another offer . And they gave me a Plan B and it was a great idea.
Great support and knowledge. Will recommend to all my friends. Whenever issues came up they would handle it right away. From the very beginning they made sure i understood every step. They walked me thru the process as i was nervous this being my first home buying experience.
These Realtors provided not only professional help, but without them, this deal would have definitely died. I now have begun demo in my new condo and have a deep sense of gratitude for their determination in seeing me through the intricate maze I had to go through. They are a credit to their profession.
Home Team Hawaii is very reliable, loyal, and committed to servicing their clients. They kept me informed throughout the buying process. They really know real estate, so I can ask them any real estate question and they satisfied my inquisition. I ask them to do anything with my purchase, they can do it in a timely manner. They are very knowledgeable. They are serious and really love what they are doing. For example, they divide up their team into particular task, then they are good at doing it. I recommend them to anyone who interested in meeting their real estate needs.
My wife and I are originally from the mainland. We knew we wanted to purchase a home on Oahu, but weren't sure how to get started. We didn't know anyone on the island. Steven and Kana were referred by someone and we couldn't be happier.
Steven, Kana and the Home Team always went above and beyond our expectations. Always keeping us informed throughout the entire home buying process. We will definitely use them again in the future as well as refer them to others!!
They were so helpful from from the moment we met I’m so glad I met Steven and his team they took care of everything.they are so hard working. They really took the stress out of buying a house thank you Steven and the rest your team. Michael and Emil were extremely hard working as well!!
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